About us
Excellent customer service and products that meet expectations.
A successful transaction provides a pleasant experience. Smooth and customer-oriented service, high-quality and reasonably priced products, and reliable deliveries are the cornerstones on which a great shopping experience is built. Hyvän Kaupan Paikka has recently taken many steps to improve these aspects.
Customers will find high-quality hot tubs, log saunas, and other garden buildings at Hyvän Kaupan Paikka, all offering excellent value for money. The products available are purpose-built and serve their function for many years. To create a good shopping experience, it is essential to have high-quality products, smooth interaction between the customer and the merchant, and responsive, customer-focused service.
Since 2020, Hyvän Kaupan Paikka has been taking determined actions to develop customer service and enhance customer satisfaction. The direction has proven to be right, as customer feedback has become increasingly positive with the development efforts. Customers now view Hyvän Kaupan Paikka as a service-oriented and attentive partner who meets customer expectations well.
Customer service development actions make the shopping experience excellent.
Customer service has been enhanced, including by increasing the number of staff. This concrete action was prompted by customer feedback. Hyvän Kaupan Paikka wants to continuously improve its operations to better serve customers, which is why feedback and customer experiences will continue to be welcomed. With this input, Hyvän Kaupan Paikka can shape itself into a business partner that meets customer expectations and needs.
Increasing the number of customer service staff has created the conditions for active interaction with customers and made it possible to respond quickly to complaints. Additionally, more digital solutions are planned to further streamline the online shopping experience. Thanks to these development efforts, Hyvän Kaupan Paikka can offer comprehensive, responsive, and customer satisfaction-enhancing service to all its customers.
Operations have been improved in many areas.
Good customer service is a broad concept, and it includes more than just interactions with customers in various situations or stages of a transaction. The quality of products and reliable delivery times are also important factors influencing the shopping experience.
In addition to enhancing customer service interactions, Hyvän Kaupan Paikka has taken other development actions, especially to ensure the reliability of delivery times. To this end, production and assembly resources have been increased, and storage capacity has been significantly expanded; the 800 square meter heated storage space has grown to a total of 4000 square meters.
Product quality is ensured with uncompromising quality control. All products are carefully inspected by Hyvän Kaupan Paikka before being sent to customers. This ensures that the price-to-quality ratio remains excellent, and customers can be more than satisfied with their purchases.
Hyvän Kaupan Paikka also aims to achieve as high a degree of domestic production as possible in its products. For example, all hot tubs are manufactured and assembled in Oulu. Supporting Finnish labor through its own business is considered important at Hyvän Kaupan Paikka, and improving the conditions for this is part of its future plans.
A satisfied customer also makes the merchant happy.
Hyvän Kaupan Paikka has already taken many actions to improve customer satisfaction and intends to continue developing its operations so that customers get what they order: hot tubs, log saunas, and other garden buildings that are perfectly suited to their intended use and delivered on time.
These development actions are visible to customers both when shopping in the online store and when making purchases at the store in Oulu. This is the goal of Hyvän Kaupan Paikka – a good shopping experience that is present whenever a customer interacts with Hyvän Kaupan Paikka.
Contact us
Suomen Hyvän Kaupan Paikka Oy
Myyntimiehenkuja 10
90410 Oulu
08 378 200
Vantaan myymälä
Petikontie 1
01720 Vantaa
040 673 3800
Seinäjoen Ideaparkin myymälä
Suupohjantie 57
60320 Seinäjoki
040 9211 657
myynti@hyvankaupanpaikka.fi
www.hyvankaupanpaikka.fi
2006699-8
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